All orders placed on business days before 3:00 PM are processed the same day and shipped within 1–2 business days. Shipping costs for the Netherlands and Belgium are automatically calculated at checkout based on weight and size. Free shipping applies to orders above €150, except for oversized products such as PVC pipes and selected cable items, which are excluded from the free-shipping rule. Delivery time is typically 1–3 business days within the Netherlands and 2–5 business days to Belgium. You will receive a Track & Trace link by email once your order has shipped. If you are not at home during delivery, the carrier may attempt delivery again or bring the package to a pickup point. Click & Collect is available for free: orders can be picked up on weekdays until 17:00 without an appointment, and after 17:00 or during weekends by appointment. For international shipping outside the Netherlands and Belgium, please contact us at info@stromo.nl. Please note that Stromo is not responsible for delivery delays caused by the carrier.